Frequently Asked Questions

Our comparison tool

Why was FootballTicket.club created?

FootballTicket.club was created to help football fans find the best ticket options for their favourite matches more easily. Our goal is simple: to save you time by bringing together, in one place, a selection of available offers from recognised ticket platforms and, where possible, official agents.

What can I find on FootballTicket.club?

FootballTicket.club offers a wide range of pages dedicated to football clubs, competitions and match destinations across Europe and around the world. Each page allows you to browse available fixtures and refine your search using different filters, including date, price and ticket category.
The site also features a fast and practical advanced search engine, allowing you to combine several criteria and find tickets that best match your matchday plans.

How does the football ticket comparison tool Footballticket.club work?

Footballticket.club brings together, in one place, ticket offers from different resale platforms for the match of your choice. Our comparison tool allows you to quickly view availability, prices and available options, without having to check several websites one by one.

Depending on the fixture, you can filter the offers to find the option that best suits your needs: match tickets only, ticket + hotel packages or VIP experiences. Each offer is displayed using the information provided by the relevant reseller.

Once you have selected an offer, you are redirected to the reseller’s website to complete your purchase. The order, payment, ticket delivery and customer service are then handled directly by that third-party website. Footballticket.club helps you compare available offers, but does not take part in the transaction itself.

Why use FootballTicket.club?

FootballTicket.club is free to use, simple and designed to give football fans a clear overview of the best ticket options available. Instead of comparing several platforms yourself, you can view offers from recognised sellers in one place and choose the option that suits you best.

Does Footballticket.club sell tickets?

The answer is clear: no. Footballticket.club does not sell tickets and does not intervene at any stage of the transaction.

Footballticket.club is an independent comparison website, not officially affiliated with any club, competition or sports governing body. Our role is to gather, for a given match, the offers available from different third-party websites so that you can compare them more easily.

When you choose an offer, you are redirected to the relevant reseller’s website to complete your purchase. The order, payment, ticket delivery, tracking and customer service are therefore handled exclusively by that third-party website. Footballticket.club helps you find available offers, but does not take part in the purchasing process or in the delivery of your tickets.

How does FootballTicket.club make money?

FootballTicket.club is free to use.

Some links on our website are affiliate links. When you click through to a ticket seller and complete a purchase, we may receive a commission from that seller.

This commission helps us operate, maintain and improve our comparison service, including match pages, ticket information and the tools available to supporters.

Does FootballTicket.club increase ticket prices?

No. FootballTicket.club does not set, increase or control ticket prices.

Prices, availability, delivery terms and package details are determined by the ticket seller and may change at any time. The final price and purchase conditions are always those displayed by the reseller when you complete your order.

Which platforms are listed on Footballticket.club?

Footballticket.club lists several online ticketing platforms, including established players in the secondary market, authorised resellers when available, as well as agencies specialising in football trips and VIP experiences.

Depending on the match, you may find offers from websites such as LiveFootballTickets, P1 Travel, Vivid Seats, FootballTicketNet, 1BoxOffice, VoyageFoot, Ticombo or HelloTickets, among others. The list may vary depending on the fixture, availability and each reseller’s own agreements.

Our goal is to allow you to compare, in one place, offers from well-known or specialist platforms, before redirecting you directly to the chosen reseller’s website to complete your purchase.

Can I join a waiting list for a team or competition?

Yes. You can join a waiting list for a team, competition, league or even a country ahead of an upcoming season. As soon as the fixture list is confirmed and tickets become available, we will contact you so you can be among the first to access the available offers.

Is FootballTicket.club available in other languages?

Yes. In addition to the English version, FootballTicket.club is also available in French and Spanish. French-speaking users can visit FootballTickets.fr, while the Spanish version is available at FootballTickets.es.

Your ticket purchase

Who decides the prices displayed on Footballticket.club?

The prices displayed on Footballticket.club correspond to the minimum prices for each match transmitted by the reseller websites listed on our platform. They may vary from one seller to another and can be higher than the ticket’s face value, meaning the original price set during the official sale.

It is also important to note that some resellers may add service, processing or delivery fees during the purchase process. As a result, the final price may change between selecting your tickets and confirming your order. Always make sure to carefully read the order summary before proceeding to payment.

Are prices on the secondary market always higher than on official ticketing platforms?

In most cases, yes, especially for high-demand matches: major derbies, European fixtures, decisive games or events involving particularly popular clubs. When demand significantly exceeds available supply, prices on the secondary market tend to rise above the official price.

That said, for some less sought-after matches, or when resellers still have a significant number of tickets available as the match approaches, prices may sometimes move closer to face value, meaning the original price set by the official ticketing platform.

Before buying, it is therefore recommended to compare available offers, check any fees added at checkout and keep in mind that the displayed price may vary depending on demand, the match date and the seating category.

Is it possible to buy seats together?

Most resellers offer an option to see whether seats are together, allowing you to buy your tickets with the reassurance that you will be seated next to your family or friends.

For larger groups (more than 8 people) it may be advisable to contact the reseller before purchasing. This allows you to check the availability of several seats together, confirm the exact seating conditions and avoid any unpleasant surprises on matchday.

Are there discounted prices for groups or children?

In most cases, football tickets available through resale platforms are offered at a single price. Discounts for children, families or groups are generally reserved for the official sales channels of clubs, stadiums or match organisers.

On resale websites, the displayed price therefore usually applies to every spectator, regardless of age.

Can I find accessible tickets for a football match through FootballTicket.club?

Unless stated otherwise by the ticket sellers listed on FootballTicket.club, accessible tickets for supporters with reduced mobility are generally not available through resale platforms.

These tickets are highly specific, limited in number and are usually managed directly by the club, the stadium or the match organiser.

Our recommendation is to contact the official ticket office of the team concerned or the stadium hosting the match. They can provide information about availability, access arrangements and any supporting documents that may be required.

Why does FootballTicket.club not list matches in France?

FootballTicket.club does not list football matches taking place in France because French regulations place strict limits on the resale of tickets for sporting, cultural and commercial events.

To remain compliant and transparent with supporters, FootballTicket.club therefore chooses not to display resale offers for matches held in France.

How can I check the reliability of the websites listed on Footballticket.club?

We strongly encourage you to research the website on which you plan to buy your tickets. This simple check can help you avoid unpleasant surprises and choose a reliable platform.

Many websites, such as Trustpilot, allow you to read recent buyer reviews and see the platform’s overall rating. A website with numerous, detailed and regularly updated reviews will generally inspire more confidence than a platform with little information available or a large number of negative comments.

After your order

How can I contact the website where I bought my tickets?

To help you contact the website where you purchased your tickets, we provide a dedicated page with useful information about the platforms listed on FootballTicket.club.

There, you can find links to the contact or help pages of the different resellers, so you can reach the relevant customer service team directly.

How will I receive my football tickets?

Football tickets can be delivered in several formats: traditional paper tickets, electronic tickets (mobile e-tickets or PDF files) to print or show directly on your smartphone.

The most common format today is the electronic ticket, usually sent by email. It may be provided as a PDF or as an e-ticket with a QR code to be scanned directly at the stadium entrance. In some cases, tickets may also be sent by post, especially when physical tickets are issued.

When will I receive my football tickets?

Whatever the delivery method, tickets are often sent shortly before the match, depending on the reseller’s practices and the conditions set by the event organiser. Before completing your purchase, always check the type of ticket offered, the planned delivery method and the delivery timeframe stated in the website’s terms and conditions.

What happens if a match is cancelled or postponed?

Unfortunately, a match can sometimes be postponed or even cancelled, disrupting a football weekend that had been carefully planned down to the last detail.

If the match is postponed, policies vary depending on the reseller. Some state that the ticket remains valid for the new date, while others offer a more flexible solution, which may include a refund. It is therefore essential to check the website’s terms and conditions before buying.

In the event of a cancellation, the amount paid for your tickets is generally refunded, according to the terms set out by the reseller.

Before confirming your order, always take the time to check the website’s policy on postponements, cancellations and refunds in order to avoid any unpleasant surprises.

Can I cancel my order after purchase?

In most cases, you cannot cancel your ticket order.

Tickets for sporting events are considered leisure services scheduled for a specific date; Under European regulations, they are not covered by the 14-day right of withdrawal that applies to many other online purchases. Thus, you cannot cancel your ticket order for leisure activities linked to specific dates, even when they are sold through intermediaries such as travel agents or secondary ticket marketplaces.

This is standard practice in the sports ticketing sector, not a rule specific to any one website.

At the stadium

Can I wear the away team’s shirt?

For league matches and domestic cup games, wearing the visiting team’s shirt is often accepted. However, common sense is essential for high-profile rivalries. Wearing a Barcelona shirt in the home sections at a Real Madrid match, or vice versa, may lead to unpleasant reactions and affect your matchday experience.

The situation is different for Champions League, Europa League and Conference League fixtures. Rules are usually stricter: outside the designated away supporters’ section, fans wearing the opposing team’s colours may be refused entry to the stadium.

What type of camera can I bring into the stadium?

Smartphones and small compact cameras without interchangeable lenses are generally permitted inside football stadiums. However, DSLR cameras, mirrorless cameras and equipment with professional or detachable lenses are often prohibited unless you have obtained prior authorisation.

Rules can vary from one venue to another, so it is always best to check the stadium regulations before travelling with a camera. This information is usually available on the relevant club or stadium website.

Can I bring a backpack into the stadium?

Bag policies depend on the stadium. Some venues do not allow backpacks at all, while others accept only small bags that meet specific size restrictions, often around 30 x 30 x 15 cm.

Before travelling to the match, always check the entry rules published by the club or stadium. This can prevent an unpleasant surprise at the gates, such as having to leave your belongings outside or, in the worst-case scenario, being refused entry.

Which items are prohibited in a football stadium?

When heading to a match with friends or family, it is important to know that some everyday items may be refused at the entrance. Plastic bottles with caps, cans, glass bottles and alcoholic drinks are generally not permitted inside the stadium.
Some stadiums also restrict large bags, suitcases, oversized umbrellas, professional cameras and sound equipment. Exact rules may vary according to the club, stadium or competition.

Before attending the match, we recommend checking the access conditions published by the venue or organiser. When in doubt, it is safer not to bring the item, helping you avoid confiscation at the entrance or being denied access.

When should I arrive for the match?

If you are unfamiliar with the stadium or do not regularly attend football matches, aim to arrive at least 60 minutes before kick-off. This gives you enough time to find the correct entrance, complete security checks and locate your seat without rushing.

For major fixtures, derbies, European matches or high-attendance games, plan to arrive around two hours before kick-off. The areas around the stadium can be extremely busy, queues may be longer and security procedures can be stricter than usual.

Arriving early also helps you avoid traffic near the ground, crowded public transport and last-minute queues. More importantly, it gives you time to soak up the pre-match atmosphere, explore the stadium and enjoy the players’ entrance onto the pitch with the home anthem ringing around the stands.

I am late for the match. Can I still enter the stadium?

Yes. In most cases, you can still enter the stadium after kick-off as long as you have a valid ticket. Gates generally remain open during the match, even if you arrive a few minutes late.
A reasonable delay should not prevent you from watching the game. However, arriving early remains the best option: you can pass security checks calmly, reach your seat without stress and enjoy every part of the matchday experience, from the pre-match build-up to the opening whistle.

Can’t find the answer you’re looking for? Contact us, we’ll be happy to help.